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Complimentary White Paper :                                                The Business Case for Emotional Intelligence

Most of us have been conditioned to believe that workplace decisions should be based upon cold, logical reason and that emotions should be "left at home."

However, today there is a growing body of science in the emerging field of Emotional Intelligence (EI), indicating that proper understanding and use of emotions can be critical to helping us be more effective workers and better communicators.

Emotional Intelligence is one today’s biggest predictor of business success. It helps keep your best people and makes your workplace more effective and enjoyable.

The white paper looks at:

• The Customers Perspective: Sales and Customer Loyalty 

• The Internal Business Perspective: Retention and Recruitment

• The Bottom Line Perspective: Leadership and Performance

This is a must read for all leaders that are responsible for managing performance.